Privacy Policy

  • At FoodNow Limited, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our services. By accessing or using FoodNow Limited, you consent to the practices described in this Privacy Policy.

  • Information We Collect
  • 1.1 Personal Information: When you use FoodNow, we may collect certain personal information, including but not limited to your name, email address, phone number, and location data. We may also collect the information you provide us when you create an account, make a purchase, or communicate with us.

    1.2 Usage Information: We may collect information about your interactions with our services, including the dates and times of your visits, the pages or screens you view, your actions on our platform, and other similar data.

    1.3 Device and Log Information: We may automatically collect information about the device you use to access FoodNow, including your device type, operating system, browser type, IP address, and device identifiers. We may also collect log information, such as the date and time of your interactions, the features you use, and any error messages that occur.

  • Use of Information
  • 2.1 Provide and Improve Services: We may use the information we collect to provide, maintain, and improve our services, including delivering orders, processing payments, customizing your experience, and enhancing the functionality and security of our platform.

    2.2 Communication: We may use your personal information to communicate with you about your account, respond to your inquiries, send you important updates or notifications, and provide you with marketing and promotional materials. You can opt-out of receiving marketing communications by following the instructions in the communication.

    2.3 Aggregated Data: We may aggregate and anonymize the information we collect to generate statistical and analytical insights, which we may use for various purposes, including business intelligence, research, and marketing.

  • Sharing of Information
  • 3.1 Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, delivery partners, customer support providers, and IT infrastructure providers. These service providers are authorized to use your personal information only as necessary to provide services to us.

    3.2 Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests. We may also disclose your information to protect our rights, privacy, safety, or property, as well as the rights, privacy, safety, or property of our users, partners, or the public.

    3.3 Business Transfers: In the event of a merger, acquisition, sale, or other transfer of all or a portion of our assets, we may transfer your information to the acquiring company or other entities involved in the transaction. We will notify you via email and/or prominent notice on our platform before your personal information is transferred and becomes subject to a different privacy policy.

  • Data Security
  • We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

  • Your Choices
  • You have the right to access, correct, update, and delete the personal information stored in your account. You can do so by logging into your account settings or contacting us directly. Please note that we may retain certain information as required by law or for legitimate business purposes.

  • Children's Privacy
  • FoodNow Limited is not intended for use by individuals under the age of 16. We do not knowingly collect personal data.

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